Withdrawal Payment Time Frames
Withdrawal requests are processed three business days from the date of request. Gold VIP member withdrawal requests are processed one business day from the date of request. During this time you may cancel your withdrawal request from within the Cashier, and return it to your bankroll. This will allow you to play for real money (Money Play) without making a new deposit to your Racing Post Casino account. After three business days (one business day for Gold VIP members), the status of your withdrawal request will change to "processed" and you will no longer be able to cancel it.
The following is a summary of the withdrawal process:
Please note: All time frames are calculated in business days (Monday through Friday).
| Payment Method | Awaiting Process or Accepted* | Processed** | Total | Payment Posted as from: |
|---|---|---|---|---|
| VISA credit card | Standard & VIP Members: 3 Days
Gold VIP Members: 1 Day | 4-7 Days | 7-10 Days
5-8 Days | A variant of:
Intersafe Global or I-Fund Intersafe Global or Intersafe Global (EU) Ltd. or Cassava/Intersafe or Cassava Enterprises |
| Maestro Debit Card (Solo / Switch) | Standard & VIP Members: 3 Days
Gold VIP Members: 1 Day | 7 Days | 10 Days
8 Days | A variant of:
Intersafe Global or Intersafe Global S |
| Bank Draft (Cheque) | Standard & VIP Members: 3 Days
Gold VIP Members: 1 Day | UK 5-6 days
(Clearing can take up to 6 days) | 9 Days
Gold VIP: 7 Days | Cassava Enterprises, issued by Northern Bank |
| Europe 10-15 Days | 13-18 Days
Gold VIP: 11-16 Days | Cassava Enterprises, issued by Natwest | ||
| Rest of World
21-28 Days | 24-31 Days
Gold VIP: 22-29 Days | Cassava Enterprises, issued by Natwest | ||
| MasterCard via BACS | Standard & VIP Members: 3 Days
Gold VIP Members: 1 Day | 3 Days | 6 Days
4 Days | Payment received with thanks |
| Moneta | Standard & VIP Members: 3 Days
Gold VIP Members: 1 Day | 1-2 Days | 4-5 Days
2-3 Days | Envoy Services |
| Moneybookers | Standard & VIP Members: 3 Days
Gold VIP Members: 1 Day | 1-2 Days | 4-5 Days
2-3 Days | A variant of:
mb_pok@cassava.net or mb_isg_euro@cassava.net or mb_isg_gbp@cassava.net |
| NETELLER | Standard & VIP Members: 3 Days
Gold VIP Members: 1 Day | 1-2 Days | 4-5 Days
2-3 Days | Cassava Enterprises Ltd |
| PayPal | Standard & VIP Members: 3 Days
Gold VIP Members: 1 Day | 1-2 Days | 4-5 Days
2-3 Days | Cassava Enterprises |
| EntroPay Card | Standard & VIP Members: 3 Days
Gold VIP Members: 1 Day | 2-3 Days | 5-6 Days
3-4 Days | Cassava Enterprises |
| Wire Transfer | Standard & VIP Members:3 Days
Gold VIP Members: 1 Day | 4-7 Days | 7-10 Days
5-8 Days | A variant of:
Cassava Enterprises or Envoy Services or Envoy Services Payout |
| WebMoney | Standard & VIP Members: 3 Days
Gold VIP Members: 1 Day | 1-2 Days | 4-5 Days
2-3 Days | Envoy Services |
*withdrawal request can still be cancelled and returned to your bankroll.
**withdrawal request has been processed and is being delivered to you.
You will be notified by email once processing of your withdrawal request has been completed and the funds have been transferred to you.
Please note: it may take additional time for your credit card or payment method provider to post your withdrawal funds to your account.
Cassava Enterprises (Gibraltar), Ltd. (the operator of Racing Post Casino), reserves the right to delay and/or stop the processing of withdrawal requests until final approval has been received for any outstanding deposit transactions.
There are no fees for any of our withdrawal services. In the event that we terminate the offering of our business in your country, payouts will be subject to reasonable processing charges.
We want our members to receive their winnings as soon as possible and will do our utmost to keep the time frames stipulated above (please see our Withdrawal Policy for further information). Please be aware however, that some withdrawal methods are completed via third parties and delays beyond our control may occur, in rare cases.
If your withdrawal has not been posted within the specified time limit (see chart above), please contact us immediately and we will investigate.
